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Matterport tested and approved!

FAQ

TIGER PRO CASES vs. OTHERS

 

Q: Why would I purchase a Tiger Pro Case when I can use Pick-N-Pluck foam?

A: Tiger Pro Cases have many benefits when compared with other solutions on the market:

  1. We are the only cases that are custom designed to protect your Matterport camera and accessories!

  2. Our cases contain a unique combination of high-grade polyurethane foams and stylish covering. This custom foam solution will hold its shape, protect your equipment and maintain its superior stylish look over the long-term. 

  3. We offer a Lifetime Warranty on our cases. If there is ever a problem, let us know and we will work with you to solve the issue.
     

SHIPPING

Q: What countries do you ship to and what does it cost?

A: We ship all over the world, with our default shipping as ground with UPS.  Shipping rates are listed at checkout and include a $20 charge for US orders, $50 charge for Canadian orders and $80 charge for all other international orders. (UPS Ground for all international order is the default shipping option)

 

Q: How long does it take to get a case once I have placed an order?

In-Stock A: We ship our products out within 72 hours of your confirmed order (with exceptions for holidays-See announcement bar on home page for differences). You will receive an email with tracking information for your shipment once it has been shipped.

Out-of-Stock A: If we are out of stock of your desired product then we will notify you of the expected wait time for delivery. Stock is usually replenished within 10 days depending on volume of orders.

USA Orders A: If you are within the US it can take up to 5 business days to receive your shipment, once it leaves our warehouse. Expedited shipping is available upon request.  Hawaii may take 7-10 days for delivery.

Outside the USA A: Orders from outside the US have a varying delivery time but it is usually delivered within 10 days of leaving our warehouse. Expedited shipping is available upon request. 

 

CUSTOMIZING CASES

Q: Do you customize cases?

A: We can not make custom cases at this time.  We are in the process of being able to fully customize any case for any need. We are expecting to be capable of full customization by early of 2017.

Q: Can I get a case that fits the iPad-Pro?

A: Our Cases fit all iPad sizes including the 12" iPad-Pro in the Tiger-Matt case and that can be seen in our Cases page.

Q: How do I place an order for a case that needs some customization?

A: You can contact us and see if we can accommodate your request(s). Fill out the contact from here.

 

WARRANTY

Q: What type of warranty do your products have?

A: The cases themselves carry a lifetime warranty from the manufacturer, www.Pelican.com. The custom foam within the case is covered by a limited warranty by us here at Tiger Pro Cases. If you have a warranty claim please contact us here.

 

PRICING SALE

Q: Do your products ever go on sale?

A: We offer the lowest possible price and our products do not currently ever go on sale.  

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